Assertiveness Training
Gain more confidence, decisiveness and respect!
Assertiveness Training for Managers
Learn how to channel assertiveness skills to interact more effectively with people throughout your organization.
Assertiveness Training for Women in Business
Strengthen your leadership ability and image by learning essential assertiveness skills for women.
AMA’s 2-Day Business Writing Workshop
Take the strain out of composing any kind of document!
AMA’s Business Grammar Workshop
Help your staff avoid costly and embarrassing mistakes in all types of business writing.
Business Writing for Administrative Professionals
Meet the challenge of writing business correspondence. This seminar will give you the skills you need to write and edit all types of documents...and win the confidence of your boss.
Business Writing for the Multilingual Professional
Produce English-language documents that any reader can easily understand and that achieve your intended results.
Effective Technical Writing
Can your employees present complex information with precision and clarity?
How to Sharpen Your Business Writing Skills
Can your employees compose powerful, professional documents that get attention and prompt action?
Put it in Writing: The Secret to Making More Sales
Help your staff close more sales with persuasive writing that “hits home” with clients.
Writing for the Web
Creating online content that connects with readers and motivates them to act
Building Better Work Relationships: New Techniques for Results-oriented Communication
Are barriers blocking your employees from communicating to get results?
Expanding Your Influence: Understanding the Psychology of Persuasion
Getting buy-in from others is no simple matter
Getting Results Without Authority
Can your employees influence, persuade and collaborate effectively?
How to Communicate with Diplomacy, Tact and Credibility
What you say and how you say it can determine your success.
Negotiating to Win
Do your people negotiate the best possible terms for your group or company?
The 7 Habits of Highly Effective People® 3-Day Signature Program
Develop a new outlook and create dramatic change.
Building an Informal Network: How Work Really Gets Done
Maximizing networking opportunities to improve individual, team and organizational results.
Business Conversation Skills for the Multilingual Professional
Is your staff familiar with the conventions of American verbal and nonverbal communication?
Communicating Up, Down and Across the Organization
Gain recognition, build stronger work relationships and deliver high-value results for yourself and your organization!
Communicating with Diplomacy, Discretion and Influence: A Course for Senior Administrative Professionals
Do advanced communication skills, diplomacy and discretion distinguish your executive assistants?
Communication and Interpersonal Skills: A Seminar for IT and Technical Professionals
To achieve success, technical professionals must have strong and flexible interpersonal and communication skills in addition to their technical abilities.
Communication Boot Camp
Text messaging, e-mails, the Blackberry—there’s no shortage of ways to communicate quickly in the Digital Age. But finding the right words and saying them in the right way is no easy task.
Developing Effective Business Conversation Skills
Does your team possess the conversation skills required to get buy-in for their ideas, make better informed decisions and obtain committed action from others?
Developing Your Emotional Intelligence
Understand the connection between emotions and actions, apply insights and unleash your potential
Developing Your Personal Brand and Professional Image
Help your staff advance their career and differentiate themselves with a distinctive presence.
Doing it All: How to Stay Focused and Engaged
Help your staff develop self-direction skills to maximize their productivity regardless of distractions.
Dynamic Listening Skills for Successful Communication
Developing dynamic listening skills to ensure effective communication is the secret ingredient to your organization’s bottom-line demands!
Interpersonal Skills for Managers
Improving communication skills means improving every aspect of work relationships.
Managing Emotions in the Workplace®: Strategies for Success
Give your staff practical techniques to manage workplace stress and improve performance
Moving Ahead: Breaking Behavior Patterns That Hold You Back
Changing professional image by overcoming destructive workplace behavior.
Performance Management: Minimizing Stress, Maximizing Effectiveness
Staying confident and focused, fair and objective.
Responding to Conflict: Strategies for Improved Communication
Does your staff have the conflict management skills needed to resolve disputes and disagreements positively and proactively?
The 7 Habits of Highly Effective People® for Managers 2-Day Workshop
Cultivate effectiveness, lead with excellence and transform your team for breakthrough results.
The Effective Facilitator: Maximizing Involvement and Results
Can your team bring out the best in individuals and orchestrate successful group efforts?
Whoever Tells the Best Story Wins
Your employees will learn how to engage and convince others to be passionate about their ideas.
Effective Executive Speaking
Can your executives communicate with poise, power and persuasion?
Strategies for Developing Effective Presentation Skills
Transform inexperienced speakers into confident presenters.
How to Present Online: A Skills-Based Workshop
Engage online audiences with dynamic presentations they’ll remember.
PowerPoint® Unplugged
Can your staff demonstrate the basics of good presentation delivery skills?
Communicating with a Multigenerational Workforce
Without effective communication, the generation gap will become a communication lapse.
How to Work Most Effectively with Your Boss
How do your staff and their bosses view success? Do they handle pressure, stress and conflicts in similar ways?